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1. Introduction

Safari Ride ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application in Kenya.

2. Information We Collect

Personal Information:

• Full name
• Phone number (+254 Kenya)
• National ID (for driver verification)
• Profile photo (optional)
• Payment information (M-Pesa)

Usage Information:

• Trip history and booking details
• Ratings and reviews given/received
• Device information and app usage
• Location data (when using the app)

3. How We Use Your Information

• To facilitate ride-sharing services across Kenya
• To process payments via M-Pesa
• To send booking confirmations and ride updates
• To verify driver identities and vehicle details
• To improve our services and user experience
• To ensure safety and security of all users
• To comply with legal obligations

4. Information Sharing

We may share your information with:

• Drivers/Passengers you connect with (limited info for trip purposes)
• Payment processors (Safaricom M-Pesa)
• Law enforcement when legally required

We do NOT sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption and secure servers. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal data for as long as your account is active and for a reasonable period thereafter for legal and business purposes. Trip history is retained for 2 years for safety and dispute resolution.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and associated data
• Opt-out of marketing communications
• Request data portability

8. Children's Privacy

Safari Ride is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the "Last Updated" date.

10. Contact Us